Complaint

Do you wish to return the goods within 14 days?

• check whether the goods meet the conditions for return, see terms and conditions
• insert the printed and completed complaint card into the package.
• the financial settlement will take place within 30 working days from the receipt of the shipment from the carrier to your account
• claim card for download at this link
• before sending the goods, send us a completed complaint card to email nookstyl@gmail.com

Do you wish to claim the goods due to a defect?

The deadline for assessing the defect is 30 working days. The conditions for sending goods in the event of a complaint are the same as for returns within 14 days, visa. above.

Address for sending goods:

NOOK style

Veveří 488/60, Brno-střed, PSČ: 602 00, Czech Republic

Phone:+420 776 061 106

E-mail: nookstyl@gmail.com

(Use all information including phone number and email when submitting)